Business people were told that building a 'customer trap' is one of the keys to business success at a breakfast seminar organised by Business Link for Leicestershire. They were among more than 80 delegates who received an extraordinary insight into sales and customer care from alternative business guru and author Geoff Burch.
Issued 29 Nov 01. Source Suzanne Page. | Read

Leicestershire businesses will be better able to bid for millions of pounds worth of public contracts across Europe in future - thanks to new standards.
Issued 28 Nov 01. Source Fiona Bell. | Read

Leicestershire transport firms are being urged to step up safety as part of a European initiative to reduce the number of drivers killed on the roads.
Issued 23 Nov 01. Source Fiona Bell. | Read

Business Link for Leicestershire is drawing up new plans to help small businesses through a difficult year ahead.
Issued 22 Nov 01. Source Mike Jewitt. | Read

Business people can look forward to finding their competitive edge at a festive workshop organised by the seminar networking club at Business Link for Leicestershire.
Issued 22 Nov 01. Source Suzanne Page. | Read

A Lincolnshire teacher has been awarded a regional commendation at the National Training Awards, recognising her investment and success in training.
Issued 22 Nov 01. Source Amanda Smith. | Read

A Leicester seminar aims to teach businesses how to measure customer satisfaction. Run in association with Business Link for Leicestershire, the East Midlands Quality Club event comes after a recent survey of Leicestershire businesses showed more than 50 per cent are looking to improve customer retention and service. Author and consultant John Brierley will cover how to calculate a Customer Satisfaction Index, benchmark results and identify areas for improvement.
Issued 16 Nov 01. Source Suzanne Page. | Read

Event managers at Business Link for Leicestershire say a thirst for knowledge and a desire to escape the loneliness of management have boosted its network programme to record levels. More than 300 companies have joined the organisation's seminar networking club to attend management training events and meetings where they can get together with other business people.
Issued 15 Nov 01. Source Suzanne Page. | Read

The government's international trade minister is to take part in a live video link with Leicestershire businesses on Friday November 16 when she launches a new grant scheme for exporters.
Issued 12 Nov 01. Source Kay Marsden. | Read

The new Business Link for Leicestershire has begun to deliver a "step change" in business services. Figures for the first six months of the new-look organisation show nearly eight per cent of Leicestershire firms using its services, the highest penetration level yet recorded.
Issued 9 Nov 01. Source Tina McEwen. | Read

Event managers and decision makers from across the country were treated to a showcase of business speakers by Business Link for Leicestershire.
Issued 5 Nov 01. Source Suzanne Page. | Read

Business people are being promised an unconventional introduction to the world of sales and customer care in the first of a new series of Boardroom Briefings by Business Link for Leicestershire.
Issued 1 Nov 01. Source Suzanne Page.| Read

One of Leicestershire’s great attractions for business is our loyal, diverse and flexible workforce. With an expanding UK service sector and falling employment in manufacturing, the ability to transfer skills to new work will be extremely important as is Leicestershire’s continuing attraction as a business location. Issued 1 Nov 01. Source Duncan Hopwood. | Read